Are you speaking “with” or “at” your clients?
Speaking at them is an unintentional way of blocking open communication and doesn’t allow you to take any time to develop a strong relationship.
Give your customers the voice, time, energy, and the open communication platform they deserve and crave.
And if you’re ever lost on how to do this, send me an email! I’d be happy to explain this to you in detail: firstname.lastname@example.org